Performance coaching is focused on helping managers who are encountering performance issues related to ineffective leadership styles and behaviors. Students are introduced to the most common performance coaching situations, and the unique challenges that are faced by performance coaches. They learn how to address client resistance, and how to meet and identify such resistance. They also learn the intricacies of client contracting, with particular attention to establishing clear and detailed expectations for performance improvement.
According to Dr. Clifford N. Lazarus, speaking for Psychology Today, hypnosis is a “genuine psychological phenomenon that has valid uses in clinical practice … hypnosis is a state of highly focused attention or concentration, often associated with relaxation, and heightened suggestibility. While under hypnosis (i.e., in a hypnotic trance), it seems many people are much more open to helpful suggestions than they usually are.” The suggestions made in a therapeutic setting get deep into a person’s brain, beyond their conscious thinking, leading to behavior change and the ability to overcome challenges that might otherwise seem insurmountable.
Garvin was under the gun during this difficult time, so he skipped the usual steps and sought the services of an executive coach on his own. He picked someone he knew well: Karl Nelson, whom Garvin had worked with at a major consulting firm when they were both starting their careers as freshly minted MBAs. Garvin thought he could trust Nelson to help manage his COO’s anger and to mentor him through the storm. He also liked the sound of Nelson’s coaching approach. It was based on a profiling system that diagnosed managers’ strengths and weaknesses and charted career tracks that would optimize individual managers’ productivity. This system was similar to the Myers-Briggs inventory, with many of psychologist Abraham Maslow’s self-actualization principles thrown in. Garvin believed that Nelson and his system could help the COO.
Getting licensed is the final step. License requirements differ between states, but most require an applicant to have a PhD or PsyD degree, several years of experience, and a passing score on the Examination for Professional Practice in Psychology (EPPP). Practicing clinical psychologists are required to be licensed, and licensing is ideal although not absolutely required to become a certified sports psychologist.
Passive-aggressive behavior is destructive and should be addressed as soon as possible (particularly when it is affecting the whole team). Don’t wait for performance evaluations—act now! Constructive feedback is a powerful tool in shaping behavior and improving performance. However, many people fail to deliver it effectively, if at all. Constructive feedback can be viewed as overly critical, or is often vague and unclear, leaving the recipient unsure of what to actually do with the feedback. In addition, in an attempt to avoid confrontation or an uncomfortable situation, people may sugarcoat the feedback by downplaying the impact or minimizing the importance of it. In the end, this serves no one.
One of the challenges in the field of coaching is upholding levels of professionalism, standards and ethics. To this end, coaching bodies and organizations have codes of ethics and member standards.:287–312 However, because these bodies are not regulated, and because coaches do not need to belong to such a body, ethics and standards are variable in the field. In February 2016, the AC and the EMCC launched a "Global Code of Ethics" for the entire industry; individuals, associations, and organizations are invited to become signatories to it.:1
Look for a hypnotherapist who is a member of the American Society of Clinical Hypnosis (ASCH) or the Society for Clinical and Experimental Hypnosis. To be a member of either of these organizations, a hypnotherapist must have a doctorate level degree in medicine, dentistry, or psychology, or a master’s degree in nursing, social work, psychology, or marital/family therapy plus a specific number of hours of approved training in hypnotherapy. In some cases, accredited, doctoral-level practitioners of alternative health care, such traditional Chinese medicine, may also be approved for membership. Of course, in addition to looking at qualifications, you should also find a hypnotherapist with whom you feel confident and comfortable in a therapeutic relationship.